TroopTrack Product Updates

25 May 2018 Update 2018-05-25

• You can delete transaction categories now, even if they’re attached to transactions.
• There was a bug with sending event invites: For some events some of the invitees would get an invitation every day while the other invitees wouldn’t get any event at all. We’ve fixed this.
• On the "Send an Email" page mailing lists were sometimes duplicated. This has been fixed.
• When recording attendance, apply any service hours towards the user’s  level instead of their patrol’s level. (This is helpful in AHG Troops with Pi/Pa units.)
• On the dashboard, announcements are now listed with the newest at the top, and only current announcements show up (future announcements used to show too).

Community Link

Vacation Ahead 2018-05-19

Heads up: Kelsie and Spencer will both be on vacation June 1-8. 🏝️ We will not be available to answer emails or phone calls during that time.

Community Link

11 May 2018 Update 2018-05-11

• There was a bug where if a user paid a fee on PayPal but closed the webpage before being redirected back to TroopTrack the fee wouldn’t be recorded in TroopTrack. Also, PayPal was emailing some of you about incorrect IPN stuff on our end. The two problems were related, and they should both be fixed now. Sorry about that!
• Newsletters will start sending in the afternoon instead of the wee hours of the morning.
• For Trail Life troops: on the “Purchase Completed Awards” page, awards for unchartered boys don’t show up anymore. Also, for troops using TL Lite, the links on that page that are supposed to take you to each boy’s achievements page work.

The community post

Several Bug Fixes :) 2018-04-26

• Don’t show the new quick-RSVP link for events that don’t require RSVPs (reported in the community: RSVP from the Event Invitation)
• Corrected a bug in calculating when a training expires
• For BSA Troops: Individual Rank Report PDFs are prettier—they render the HTML instead of showing raw HTML code (also reported in the community: Reports: HTML displays on requirements with nested items)
• Fixed a bug that prevented creating events

Link to Community Post

RSVP from the Event Invitation! :D 2018-04-11

You can now RSVP straight from the event invitation emails! This has been one of the most-requested features for a while, and we’re excited that it’s finally arrived.

From now on, each event invitation email will include one link to view the event and several other links to RSVP to the event. And coolest of all: none of those links require you to login! Even users without a username and password can RSVP to events straight from the email.

The links use a special token that only gives access to viewing the event and RSVP’ing to the event. The token doesn’t give access to other actions like editing the event or viewing user information. To do anything besides view the event and RSVP you'll need to log in.

When you click on one of the RSVP links we record your RSVP choice and show you the event details. This way you can confirm that the RSVP was saved. Also, if you need to RSVP for several other people you can do it all on one page.

Also, we updated the RSVP box. You can now select the RSVP option right on the event details page. It’s a lot easier to RSVP for multiple people this way!

However, most of these shiny new features don’t apply to events with fees. For events with fees, you can still view the event details without logging in, but in order to RSVP and pay the fee you’ll need to log in. A future update may make it possible to pay event fees without logging in.

See the Community post for screenshots: RSVP from the Event Invitation! :D

Schedule Update This Week 2018-04-03

We apologize in advance for any difficulty you may have in reaching us this week (April 2 through April 6). Spencer and I (Kelsie) are closing on a house this afternoon and packing/moving, so we will be out of the office for part of today and all of Friday. We are doing our best to maintain normal hours the rest of the time, but may not always be able to do so. We will be back to normal next week. Thank you for your patience! :)

19 March 2017 Updates 2018-03-19

We updated some more stuff! :)

• The Incomplete Achievement Book has much more descriptive headers
• Show when someone wrote their RSVP note
• Let people know that the 3-month wait for Eagle Palms doesn’t apply if the palm is earned concurrently with the Eagle rank

Photos Fixed! 2018-03-05

On Friday, 2 March 2018, we made some changes to the site in order to improve security that broke the ability to access documents and pictures uploaded to our site. We worked on this over the weekend, and Dave fixed the problem yesterday morning. Troop Documents and Photos are fully operational again. We apologize for this issue, and we're grateful for the kind heads-up our user gave us in the first place. You guys rock!

Feb 12 Update: No More Quarter! 2018-02-12

• No more quarters! We’ve officially removed the $0.25 TroopTrack transaction fee on all credit card payments. Woohoo!
• Meeting Schedules can be used to create past events. Before they could only create future events.
• We update who is invited to events more quickly; before it was a very slow operation. This isn’t a super visible change, though. The main difference you might notice is that the newsletter preview and the event details pages load faster.
• Also, for about an hour and a half this morning creating events was broken; we’ve fixed that.
• Edit: Oops, we forgot one: using Stripe to pay by credit card was broken; it's fixed now.

February 2nd Updates 2018-02-02

We hope everyone is having a great afternoon! :) Here are some new updates to the site that just went live today! Woohoo!

• We restored the “Snorkeling” merit badge (even though it isn’t a real merit badge), so that we didn't break the achievements pages of some of our scouts anymore.
• All events that were set to send invitations/reminders “zero days” before the event were reset to never send invitations/reminders, so you will stop getting invites on the day of an event for things that shouldn't have sent anything at all. This also fixed some problems with recording attendance for those events.
• With online payments, if it’s set to have the Troop pay the fees, this now includes the $0.25 TroopTrack fee. (We’ll remove the $0.25 TroopTrack fee entirely pretty soon.)
• The completion dates for repeated awards are now being calculated correctly. Before this update, we would give them each the same auto-calculated completion date.
• If a Patrol/Den/Unit has spaces in its name (like “Thunder Birds”) its magic mailing list email (like “thunder-birds@trooptrack.com” or “thunder-birds@some_troop.trooptrack.email”) didn’t work. This has been fixed.
• Editing the “Send Invites/Reminder When” parts of an event is now simpler.

Happy February, everyone!

11 Jan 2018 Update 2018-01-11

We released some more stuff! :)

• Fix issue where event invites were getting set to send "0 days" before the event. We didn't edit already-created events. If an event says it will send invites "0 days" before the event, you can now change it to never send events if you would like.
• When using the "Record Awards Progress for Attendees" button on an event, the Bulk Award page’s "Check All" checkbox that now only checks the visible checkboxes
• Meeting Schedules use the new RSVP options: "RSVP from within TroopTrack", "Handle RSVPs outside TroopTrack", or "RSVPs not required"
• Destroying a meeting schedule only deletes the future events

Christmas Break Update 2018-01-08

We forgot to mention some updates that were released over the Christmas Break!

• TL Lite users can move people by clicking and dragging on the Members > Patrols page
• In a user's profile, setting a user's patrol to blank works
• Deleting custom awards is easier to find: Manage > Settings > Custom Awards
• Handle "Outside RSVPs" and "RSVP Required" options more clearly for events: use "RSVP from within TroopTrack", "Handle RSVPs outside TroopTrack", or "RSVPs not required" instead.
• The BSA Troop custom report called "Adult Leadership Report" includes results
• Make it more obvious that the Record Attendance page is also the place for a leader to record RSVPs
• Add Xfinity Mobile to our list of cell carriers

We hope your 2018 is off to a great start! :)

Communication Problems 2018-01-03

We've made a fix to the Communications Problems page!

Go to Communicate > Communication Problems to see who has been placed on our Spam, Unsubscribe, or Bounce lists. You can also remove them from those lists.

If someone suddenly stops receiving emails from TroopTrack, check this page. They may have accidentally marked us as spam. You can then click the "Remove Spam Report" button, and they will begin receiving emails again.

Holiday Schedule 2017-12-21

Merry Christmas! 🎅🎄☃️

The office will close Friday Dec 22 and reopen Tuesday Jan 2.

Service Hours Fixed and Other Updates 2017-12-07

The missing service hours have been restored! Yay! We're sorry this ever happened in the first place!

We were able to restore any hours entered before Saturday (11/18) and Sunday (11/19, the day the bug occurred). If service hours were entered on Sunday before the bug occurred, they will need to be re-added. If service hours were added on Saturday, they might need to be re-added. With the exception of those two days, everything else is back up.

Here are some other updates:

• Scouts can no longer access BSA Merit Badge Counselor lists, per BSA policy
• Award Cards will once again print at the correct size
• TurboNET can now upload these BSA Pack awards - Natl Summertime Pack Pin (Tiger/Wolf/Bear/Webelos), Cyber Chip Award (Grades 1-3/4-5), all Nova Cub Scouts awards, and CS Outdoor Activity Awd (Tiger/Wolf/Bear/Webelos)